Return & Refund Policy
Returns
We want you to love your handmade pieces. You have 30 days after receiving your item to request a return.
To be eligible, your item must be:
To start a return, contact us at casalegaspistore@gmail.com or through our website chat. Once your return is approved, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Customers are responsible for return shipping costs on change-of-mind returns, and original shipping charges are non-refundable. (For damaged, defective, or incorrect items, see below — those are on us.)
Because every piece is handmade and fragile, please pack returns carefully for transit; we recommend reusing the original packaging.
Damage, Wrong Items, or Shipping Issues
Please inspect your order as soon as it arrives. If your item arrives damaged, broken, defective, or incorrect, contact us ideally within 48 hours of delivery, and no more than 7 days after delivery, at casalegaspistore@gmail.com or via chat.
Please include these details:
What happens next:
These photos help us review the issue quickly and, when applicable, file a claim with the shipping carrier. We'll process your replacement or refund as soon as possible once we've reviewed your photos.
⚠️ Important: Please do not throw away the item, packaging, or box until we have reviewed the issue. We may need them to process your claim.
Return Condition & Inspection
Once we receive a returned item, we inspect it to confirm its condition:
Refunds
We'll notify you once we've received and inspected your return, and let you know whether your refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at casalegaspistore@gmail.com or through our website chat.
Questions?
Reach us anytime at casalegaspistore@gmail.com or through our website chat for any return or refund question.
Hassle-Free Returns: Return your items within 30 days for a full refund or exchange.
Easy Return Process: Simply follow the easy steps to return or exchange your order.
Refunds Processed Quickly: Get your refund promptly once we receive the returned item.
Shop with Confidence: We want you to love what you ordered
Celebrate Día de Muertos with this one-of-a-kind Day of the Dead dog alebrije, hand-painted in the traditional skeleton (calavera) style. Sculpted from clay and meticulously hand-painted by skilled artisans in Guanajuato, Mexico, this charming pup wears a black coat of white skeleton bones, vivid flower markings, and bright teal ears — a joyful blend of Mexican folk art and Day of the Dead tradition. A perfect accent for your ofrenda, altar, or festive display.
One hand-painted clay skeleton dog alebrije. Because each piece is sculpted and painted entirely by hand, no two are ever exactly alike — making yours a genuine one-of-a-kind work of art.
| Specification | Measurement |
|---|---|
| Height | 3.8 in |
| Width | 2 in |
| Depth | 1.5 in |
Material: hand-painted clay · Made in Guanajuato, Mexico. As a handmade piece, the exact size, colors, and patterns may vary slightly from the photos.
In Mexican tradition, dogs hold a special place in Day of the Dead. According to ancient belief, dogs are guides who help the souls of loved ones find their way in the afterlife. Painted in the skeleton style of Día de Muertos, this dog alebrije honors that role — a loyal companion and guardian, brought to life in vivid color and whimsical folk-art detail.
Keep your alebrije indoors and away from direct sunlight to preserve the hand-painted colors. Avoid moisture and water, which can damage the clay and paint. Dust gently with a soft, dry cloth, and handle with care, as painted clay is delicate.
What is a Day of the Dead dog alebrije?
It's a brightly colored Mexican folk art figure of a dog, hand-painted in the Día de Muertos skeleton style. Learn more in our guide, What Are Alebrijes?
What is it made of?
It's hand-sculpted from clay and hand-painted by skilled artisans in Guanajuato, Mexico.
Why a dog for Day of the Dead?
In Mexican tradition, dogs are believed to guide souls in the afterlife, making them a meaningful Día de Muertos symbol.
How do I care for it?
Keep it indoors, away from sunlight and moisture, and dust gently with a soft, dry cloth.
Explore our full Day of the Dead collection, discover more handmade Alebrijes, or read our guide on how to decorate for Day of the Dead.
Every piece is shaped and hand-painted by skilled artisans in Mexico using techniques passed down for generations. From Talavera to stoneware, no two pieces are exactly alike — each one carries the character of the hands that made it.
Indulge in a premium shopping experience with secure payments, complimentary shipping, and hassle-free returns.
Plus, elevate your gifting experience with a special gift message
