Return & Refund Policy
Returns
We want you to love your handmade pieces. You have 30 days after receiving your item to request a return.
To be eligible, your item must be:
To start a return, contact us at casalegaspistore@gmail.com or through our website chat. Once your return is approved, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Customers are responsible for return shipping costs on change-of-mind returns, and original shipping charges are non-refundable. (For damaged, defective, or incorrect items, see below — those are on us.)
Because every piece is handmade and fragile, please pack returns carefully for transit; we recommend reusing the original packaging.
Damage, Wrong Items, or Shipping Issues
Please inspect your order as soon as it arrives. If your item arrives damaged, broken, defective, or incorrect, contact us ideally within 48 hours of delivery, and no more than 7 days after delivery, at casalegaspistore@gmail.com or via chat.
Please include these details:
What happens next:
These photos help us review the issue quickly and, when applicable, file a claim with the shipping carrier. We'll process your replacement or refund as soon as possible once we've reviewed your photos.
⚠️ Important: Please do not throw away the item, packaging, or box until we have reviewed the issue. We may need them to process your claim.
Return Condition & Inspection
Once we receive a returned item, we inspect it to confirm its condition:
Refunds
We'll notify you once we've received and inspected your return, and let you know whether your refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at casalegaspistore@gmail.com or through our website chat.
Questions?
Reach us anytime at casalegaspistore@gmail.com or through our website chat for any return or refund question.
Hassle-Free Returns: Return your items within 30 days for a full refund or exchange.
Easy Return Process: Simply follow the easy steps to return or exchange your order.
Refunds Processed Quickly: Get your refund promptly once we receive the returned item.
Shop with Confidence: We want you to love what you ordered
Add a bold pop of color to your home with this hand-carved wood elephant alebrije, available in vibrant pink or striking gray. Expertly carved and hand-painted by skilled artisans in Oaxaca, Mexico — the heart of Mexico's alebrije woodcarving tradition — this majestic elephant brings intricate patterns and vivid color to life. A stunning piece of Mexican folk art and a meaningful collectible for any space.
One hand-carved, hand-painted wood elephant alebrije in your choice of Pink or Gray. Because every alebrije is carved and painted entirely by hand, no two are ever exactly alike — making yours a genuine one-of-a-kind piece.
| Specification | Measurement |
|---|---|
| Height | 5.75 in |
| Width | 5 in |
| Depth | 4.5 in |
Material: hand-carved, hand-painted wood · Made in Oaxaca, Mexico. As a handmade piece, the exact size, colors, and patterns may vary slightly from the photos.
In folk art and many traditions, the elephant is a symbol of strength, wisdom, and protection. Brought to life as a vibrant alebrije, this majestic creature carries that meaning with bold color and fantastical detail — a guardian piece full of character and cultural beauty.
Keep your alebrije indoors and away from direct sunlight to preserve the hand-painted colors. Avoid moisture and water, which can damage the wood and paint. Dust gently with a soft, dry cloth, and handle with care, as the carved details are delicate.
What is an alebrije?
An alebrije is a brightly colored Mexican folk art sculpture of a fantastical creature. Learn more in our guide, What Are Alebrijes?
What colors does it come in?
You can choose vibrant Pink or elegant Gray — just select your color above.
What is it made of?
It's hand-carved from wood and hand-painted by skilled artisans in Oaxaca, Mexico — the region famous for alebrije woodcarving.
How do I care for it?
Keep it indoors, away from sunlight and moisture, and dust gently with a soft, dry cloth.
Explore more handmade Alebrijes, discover our Day of the Dead collection, or browse all our handmade Mexican pieces.
Every piece is shaped and hand-painted by skilled artisans in Mexico using techniques passed down for generations. From Talavera to stoneware, no two pieces are exactly alike — each one carries the character of the hands that made it.
Indulge in a premium shopping experience with secure payments, complimentary shipping, and hassle-free returns.
Plus, elevate your gifting experience with a special gift message
